CollectiblesAgency 

Please Note: Additional shipping charges may be incurred dependant on weight of the order and destination.

Free shipping does NOT apply to those orders being shipped outside the continental United States.

 Additional charges, if any, will be confirmed by email prior to shipment.

Priority Mail: This is our preferred method of shipping and the scheduled delivery time is from 5-7 working days.

USPS:  Due to the weight factor, this method is occasionally used.  The scheduled delivery time is generally seven days and up.

UPS Ground: Scheduled delivery time is from 5-10 working days.

UPS 2-Day: Scheduled delivery time is 2 working days.

INTERNATIONAL (Other than Canada): Delivery time will be approximately 4-12 weeks. Please e-mail for alternative shipping options.

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Customer Service

For questions regarding an order or anything else we can help you with, please call 1-615-631-1136 between the hours of 8:30 am and 7:30 pm, Monday thru Friday, Central Standard Time.

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Our Internet Privacy Policy Statement

This statement applies to information we collect at our website - COLLECTIBLESAGENCY.COM. We understand that we must maintain and use customer information responsibly and with the utmost care. Here are the details about our privacy policy.

Our postal address is:
P O Box 637
Murfreesboro, TN 37133-0637

We can be reached via e-mail at info@collectiblesagency.com
Or you can reach us by telephone at 1-615-631-1136

We collect non-personally identifiable information about you in a number of ways, including the use of cookies which are explained below. We collect personal identifiable information from you only if you voluntarily submit such information to us, such as by e-mailing us, filling out a form or survey, entering a contest or sweepstakes, or registering with us. Such information may include your name, address, e-mail address, firm, title and phone numbers.

We use the information we collect to improve the content and quality of our web site, to notify customers about updates to our web site, or to perform the services for which such data was collected (i.e., if you sign up for an e-mail newsletter, we will send the e-mail newsletter to the address you provide us.)

We do not share non-personally identifiable/aggregate information with 3rd parties for commercial purposes. We do not wish to obtain personally identifiable information from children who are using our web site unsupervised. Thus, we ask children to obtain the consent of their parent or guardian before providing us with any personally identifiable information.

Third Party Sites
 

This policy only addresses our activities from our servers. Other sites (including those we link to within an advertisement banner or otherwise, and third party sites or services with which we co-brand) may have their own policies, which we do not control, and thus are not addressed by this policy.

Cookies
 

Cookies are small bits of information that are stored by your browser on your computer's hard drive. Cookies are used to track and record your activity or preferences on our web site (such as what items you place in your shopping cart). Our cookies cannot be used by us to retrieve any personal information about you unless you have previously registered on our web site. Our cookies do not retrieve personal information about you unless such information was knowingly submitted by you.  Cookies can also be used to help to save and retrieve passwords used on our sites.

Removal of Your Personally Identifiable Information
 

If you wish to have the information that you provided to us online removed from our records, do not wish to receive e-mails from us in the future, or do not wish to receive mailings from us, please e-mail, telephone or write to us at the addresses or numbers listed above. Please provide us with your exact name and address and indicate what information you would like removed.

Consent
 

We may change our privacy policy from time to time. We will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

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Navigating and Buying in the Store

Browsing | Finding a Product | Using the Shopping Basket | Security

The Table of Contents, found in the left column of the SHOPCART page, brings up a list of all product categories available in the store.

• Click on a category name to see a list of products.
• Click the "ADD TO BASKET" icon to place an item in your Shopping Cart that you intend to purchase.    Once an item has been put in your Shopping Cart, you have the option to change the quantity or remove it from your basket.
• To specify the number of products you wish to purchase, change the number in the Change Qty. box and press ENTER. You can only change the quantity of one item at a time, repeat this step for each item you want to change.
• You can always return to shopping to find other products and add them to your Shopping Cart. The contents of your Shopping Cart remain intact while you are shopping.
• When you are ready to Check Out select the "VIEW CART" icon and follow the instructions.
  

• If you would like your order shipped to another address, please specify in the blocks provided.
  For questions about your order:

• Please send us an email with questions and we will normally respond within two business days. You may also call us at 1-615-631-1136 between 8:30 am and 7:30 pm, Monday thru Friday, Central Standard Time. Finally, you may also use our fax number: 1-615-867-9598.

All methods of payment, including PAYPAL, utilizes Secure Sockets Layer (SSL) technology for sending credit card information. SSL sends all personal information in an encrypted code that only the payment processor and/or PAYPAL can decode.

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All Rights Reserved.